Access request software
Access request software with approvals built in
When access is granted over a Slack DM or a quick ticket, nobody can later say who approved it or why — and that’s exactly what an auditor asks. Access request software gives people a place to ask for access and routes each request through the right approvers, leaving a record. Useboards turns access requests into a configurable approval flow, tied to the same catalog that drives your reviews and offboarding.
Self-service requests, routed to the right approver
Instead of guessing who to ask, people request access to a system and a specific access level; Useboards routes it to whoever owns that decision. Every request carries who asked, for what, and why — and the approval is captured against it.
- Requesters pick a system and access level from the catalog — no need to know who approves it.
- Requests route through configurable multi-step flows: ANY-of within a stage, ALL-of across stages.
- Approval chains can be set per system and per access level — a stricter chain for the admin tier.
- Routing modes fit the system: immediate, manual, or auto-approve where no flow is defined.
Approvals that leave a record
The reason access requests belong in software, not chat, is the trail. Each approval or decline lands in the approver’s queue and is written to an append-only audit log — actor, timestamp, and decision — so “who approved this person’s admin rights” has an answer months later. Granted access flows straight into the same catalog your access reviews read from, so nothing is approved and then forgotten.
What to look for in access request software
An approval button is easy; a control that holds up is the point. When you compare options, the things that actually matter are:
- Configurable multi-step flows — not a single approver for everything, and not a rigid chain you can’t adjust.
- Per-system and per-access-level routing, so sensitive tiers get a stricter chain.
- Self-service requests tied to a catalog of systems and access levels, so requesters aren’t guessing.
- An append-only record of who approved what and when — the evidence auditors ask for.
- A tie into reviews and offboarding, so granted access is later reviewed and removed.
Priced for a team under 200
You don’t need an enterprise IGA workflow engine to stop granting access over DMs. Useboards is a flat $100/mo for the first 33 seats, then $3 per seat — access requests and approval flows included alongside reviews, on/offboarding, and the audit log. No per-module upsell, no demo required, and a 14-day sandbox with pre-seeded data so you can wire up a flow in minutes.
Frequently asked questions
What is access request software?
It’s a system where people request access to applications and resources, and each request is routed through the right approvers before access is granted. It replaces ad-hoc Slack DMs and tickets with a consistent, self-service flow that records who approved what and why.
How do approval flows work in Useboards?
You configure multi-step flows per system and per access level. Within a stage it’s ANY-of (the first holder of any listed approver role closes it); across stages it’s ALL-of. Routing can be immediate, manual, or auto-approve where no flow is defined — so low-risk access stays fast and sensitive tiers get a stricter chain.
How does this help with SOC 2 or ISO 27001?
Authorizing access through a defined approval process is a control auditors commonly test. Access request software gives you a consistent flow and an append-only record of each approval — actor, timestamp, and decision — which is the evidence that access was granted appropriately rather than informally.
How much does Useboards cost?
$100/mo flat for the first 33 seats, then $3 per seat — access requests and approval flows included in the whole product, no per-module upsell. There’s a 14-day sandbox with pre-seeded data, no credit card required.
Related
Stop granting access over DMs
Self-service requests, configurable approvals, and a logged trail — set up in minutes.